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Patient Policies

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At the Center for Specialized Gynecology, a revolutionary gynecologic practice in Celebration, Florida, we want to make all our patients feel comfortable and have a complete understanding of their gynecological condition, treatments and minimally-invasive procedures available, as well as all our patient policies. Many patients find the policies we list helpful to fully appreciate our dedication to compassionate care for challenging gynecologic conditions.

Appointments

Appointments can be made by calling the Center for Specialized Gynecology directly at our Celebration practice. Alternatively, you can fill out the Request an Appointment form on this website. Please bring your current health insurance card, referral form if required, a list of any prescriptions currently taking or refills needed and a list of any questions you may have.

Billing and Financial Policy

If you have health insurance, the Center for Specialized Gynecology will file the claim and bill your provider. However, patients are responsible for any required co-payments or outstanding balances. Payments are expected at the time of visit. Center for Specialized Gynecology accepts cash, checks and major credits cards (Visa, MasterCard, Discover).

Cancellation Policy

Please call the office 24 hours in advance to cancel appointments, failure to do so could inconvenience the Center for Specialized Gynecology medical team and our other patients, therefore delaying our ability to deliver our special quality of care.

Please know that we charge $25 upon the second no-show.

Emergencies and On Call

If you have an emergency, please call the office number (407.303.4573) which will be redirected to the answering service after hours. You can expect a call back within 30 minutes. If you cannot wait for a return call or have an emergency situation, please go to Florida Hospital Celebration Health if you are in Celebration or the nearest hospital emergency department.

Lab and Test Results

For the most part, lab and test results will be discussed at a follow-up appointment. Upon completion of the specific test, further instructions will be given as to how and when the results will be made available.

Late Policy

Each member of the Center for Specialized Gynecology medical team is committed to prompt service, and will work very hard, barring emergencies, to stay on time. We may ask you to reschedule if you arrive for your appointment more than 10 minutes after your scheduled appointment. Always arrive 15 to 30 minutes early for an appointment to complete any paperwork associated with your visit.

Prescriptions

Please allow 24 to 48 hours for all prescription refills. Please note there will be no afterhours prescription refills but you may leave your request on the afterhours refill message line.

Physician and Specialist Referrals

In the event your insurance requires a referral or authorization from your primary physician; it is YOUR responsibility to make arrangements with that office to get the referral/authorization to the Center for Specialized Gynecology prior to your appointment. Your appointment will be rescheduled if the appropriate referral/authorization is not received.

Referral Form.pdf

Records Release

Please complete the records release form (Health Information Disclosure Form) to obtain your medical records from your previous family physician and any specialists you may be consulting. The Center for Specialized Gynecology Practice Privacy Policy is available at the office for your review.